Human Financial Advisor Horror Stories

Stay away from FirstCommand! They sell themselves as "military-friendly financial advisors," but in reality they're just commissioned salespeople.

I thought I was doing the right thing as a new officer for my financial future by promptly going down to the local First Command office and signing up for their investment and life insurance products (they sponsor events on base and their "advisors" are prior military, so they must be the good guys, right?), but it took me 12 years to realize I was being taken for a giant ride.

One of the funds they had me in was so awful that when I went to liquidate it as part of transferring my assets to Vanguard, I found out that the fund had lost so much in value and so many people put in redemption requests that the fund had stopped distributions (TFCIX).

I've since moved all my assets to Vanguard, but I still have $2K in TFCIX languishing back at FirstCommand because I still can't redeem those shares to this day. Bottom line is that you can do a lot better for yourself elsewhere; don't give these guys your hard-earned money.

Some time in the past, a “financial advisor” convinced me that I could make a lot of money trading commodities. Wrong! I figured out he was just “churning” me (putting me into and out of too many positions, just to earn the commission), and I closed the account, buy not until he lost 80% of my money in less than a year!

I am 27 years old and recently inherited about $700,000. My family has a financial advisor through a more prominent firm, but I can not trust the guy. He is charging +2% fee on our total sum. He got a lot of customers, so I feel like he does not have enough time/energy to focus on my wealth.

I have been studying/reading and thinking about doing it by myself through Vanguard's index funds. I'm thinking put majority of my money in couple index funds and let it sit for years without making adjustments. However, I am pretty scared that I'm going to blow all my money.

Some say I should hire a financial advisor, but it seems like FA are all trying to do whatever is in THEIR best interest (although they say that they will be my fiduciary).

Edit: I'm sorry. I don't think I was clear regrading the fee he is charging us. 2% is one time fee as long as I leave it in that designated mutual fund. What I meant by total sum is $ I will put into a mutual fund and after that i guess there are some "hidden" fees. I guess the fee is set by each mutual fund company and he gets a little portion of that 2%.

And no, we’re not talking about churning butter. I was talking with another potential client who was considering switching advisors and although they lived in a small town in the Midwest, they had somehow started doing business with an advisor out of New York. They had been with this person for several years and had a hunch that things weren’t all what they seemed.

They thought perhaps the advisor was selling funds and buying other funds just for the sake of earning a commission, and since I was the guy they were considering hiring, they were interested in me taking a look. After reviewing their account statements and the trade confirmations, it was quickly and easily obvious that was what was being done.

Sure enough, the advisor was selling A-Shares; another type of mutual fund, and turning right around and buying other B-Shares, sometimes it was the exact same fund. It made no sense other than the fact that the advisor made a commission on each of those trades.

Lesson Learned: If you are using an advisor on a commission-based relationship, be on the lookout for an influx of unusual trade confirmations. If you see a lot of activity, it might be worth inquiring about.